by Mala Raj | Oct 23, 2019 | Blog, Loyalty Industry
Companies must move away from points and rewards Harvard Business Review report finds transactional loyalty wanting The need for companies to re-imagine their loyalty programmes has been confirmed by Harvard Business Review, which suggests that experiences are now...
by admin_intelnxt | Oct 16, 2019 | Blog, Linkedin
#customerloyalty #brandloyalty #customerservice #customerexperience #touchpointmanagement Why do some of the best brands have the most pathetic customer service? What price Customer Loyalty then? My experiences...
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