We help cultivate customer relationships to create value via the formation of value driven customer strategy. We help set KPIs, benchmarks, monitor performance metrics and train teams to deliver a powerful CRM solution.
Strategic Caravan focuses on Customer Acquisition, Retention and Valuation Advisory. With a rich experience in CRM solutions, Direct Marketing, Franchise Management,the key partners have created and managed CRM/ECRM/Loyalty programs for some of the world’s biggest brands across categories.
Organizations today grapple with the transformation of the marketing function. This function’s role has evolved from forming strategy that purely reacts to customer behaviour to creating strategy driven by insights and predictions of customer behavior.
