The CLMP ™ Workshop was held in Bengaluru from the 2 nd to the 4 th of August at ITC Windsor under
the sponsorship of Capillary Technologies. The Workshop is organised yearly by Strategic Caravan to
provide participants an opportunity to become a globally recognised Certified Loyalty Marketing
Professionals (CLMP™). Brian Almeida from Strategic Caravan and Bill Hanifin from our partners The
Loyalty Academy, USA were the faculty at the Workshop. The workshop was received well by
practitioners of Loyalty.

Here is what our participants had to say about the Workshop:

Dilpreet Singh – Head Loyalty, ITC Hotels


Sibi Rajan – Data Science Lead, Shell