Knowledge center

WHITE PAPERS

The Giving Index

Oct 2020

A study of India’s Giving Behaviour from an analysis of three years of donor data of Points for People

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Changing face of loyalty

Feb 2019

We track how loyalty marketing and programs have moved over the years and what we can expect in the future

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Loyalty in India Today and Tomorrow

Jan 2018

An in-depth census of Loyalty Programs in India and an understanding of customer perceptions and expectations from Loyalty

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Customer Centricity CxO Survey

Feb 2015

With Customer Centricity being the new buzzword we speak to CxOs across the world to gauge their views of the concept

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Customer Centricity Readiness Checklist

Sept 2014

A comprehensive checklist for organisations to evaluate how ready they are for Customer Centricity

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LINKEDIN POSTS

My lessons from my favourite game!!!

My lessons from my favourite game!!!

Sports illustrates life’s lessons in a flash, I have put a few of life’s lessons that I attributed to my participation in sports (although I never excelled in it, participation taught me many lessons that helped me and hope will help those who read this) Sports make for a better society and is part of the UN SDG’s – support your children in sports.

LOYALTY INDUSTRY UPDATES

India Health Insurance XP Survey – 2020

PRESS RELEASE   Health Insurance Experience In India Has a Long Way To Go: Uncovers Beshak’s Consumer Research Survey ● 33% of all respondents...