by admin_intelnxt | Nov 8, 2019 | Loyalty Industry
Flat-pack juggernaut Ikea is embracing the circular economy with a new national furniture buy-back scheme. The buy-back service allows customers to return their old Ikea furniture in exchange for a gift voucher, the Swedish behemoth announced on Monday....
by admin_intelnxt | Oct 22, 2019 | Loyalty Industry
HIGHLIGHTS FROM LOYALTY SURGERY UK 2019. A WISE MARKETER ARTICLE The Loyalty Surgery’s theme this year is ‘Loyalty in Transition.’ Annich McIntosh, Editor & CEO of Loyalty Magazine Group, kicked off the conference talking about the exciting places that...
by admin_intelnxt | Oct 16, 2019 | Blog, Linkedin
#customerloyalty #brandloyalty #customerservice #customerexperience #touchpointmanagement Why do some of the best brands have the most pathetic customer service? What price Customer Loyalty then? My experiences...
by admin_intelnxt | Oct 15, 2019 | Loyalty Industry
FROM WISE MARKETER Insights from 5 New Loyalty Programs Across 6 Countries We’ve witnessed a rash of new loyalty program launches over the past two weeks, and we could not resist doing some comparison to see if there was an emerging trend or dominant strategy that you...
by admin_intelnxt | Oct 7, 2019 | Linkedin
Mala Raj Loyalty program design is as much a science as an art. Design principles demand that, once you have frozen your objectives and set priorities, you take steps to arrive at a value proposition. A Value Proposition is a statement of intent. “Join my...
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