by Sachin Sawant | Mar 9, 2026 | News
Brian Almeida, Founder of ‘Points for Good’ , has designed and launched some of India’s most loved loyalty programmes — be it JetPrivilege, Taj Inner Circle, or Shoppers Stop First Citizen Club. Almeida is now trying to channelise loyalty points...
by Sachin Sawant | Aug 4, 2025 | Knowledge Center, Loyalty Industry
The LaLiT Suri Hospitality Group announced the launch of its new loyalty initiative — The LaLiT Loyalty Program. At The LaLiT, we believe hospitality is not just about service – it’s about building meaningful relationships. The LaLiT Loyalty Program is our way...
by Sachin Sawant | Aug 22, 2023 | News
The CLMP ™ Workshop was held in Bengaluru from the 2 nd to the 4 th of August at ITC Windsor under the sponsorship of Capillary Technologies. The Workshop is organised yearly by Strategic Caravan to provide participants an opportunity to become a globally recognised...
by Sachin Sawant | May 8, 2021 | Blog, Linkedin, Loyalty Industry, News
As corporates transition from a Brand & Business- centric structure towards a Customer-Centric or retail structure – the impact cuts across the organization functions as we know it, financial reporting (eg by brand/business profitability vs Customer profitability...
by Sachin Sawant | Dec 22, 2020 | Linkedin
On World Statistics Day, a group of loyalty marketers in India collated their favourite loyalty statistics to help define what true success looks like for us in loyalty. Mala Raj is a seasoned loyalty consultant who detailed some broad yet useful benchmarks for what...
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