by admin_intelnxt | Sep 4, 2019 | News
Here are a few things to think about to reflect branding ideas in your own entrepreneurial venture The Tata as a brand continues to remain India’s most valuable brand as per the latest findings by Brand Finance, UK. Tata’s brand value is estimated at $14.2...
by admin_intelnxt | Aug 25, 2019 | Loyalty Industry
As we close out the second decade of the 21st century, the disruption levels in all aspects of the retail industry have never been higher. The old world is rapidly giving way to new and emerging ideas, while consumers are enjoying more and more power. Never...
by admin_intelnxt | Aug 25, 2019 | Loyalty Industry
The Critical Questions: What, Who, Where, When, Why, and How? CX professionals are hearing a lot about Customer Journey Mapping these days, but with each new wave of ideas, there comes confusion surrounding it. As expert practitioners of journey mapping for over 15...
by admin_intelnxt | Aug 25, 2019 | Loyalty Industry
A customer experience transformation is a lot of work. There are a lot of pieces that must come together — in other words, a lot of foundational elements that must be in place — in order to successfully transform your brand’s customer experience. I’ve dubbed these...
by admin_intelnxt | Aug 25, 2019 | Loyalty Industry
A strong digital CX strategy can help improve customer experience, drive revenue and reduce costs. Evaluate these five pillars to help you along your journey. ransforming CX is high on the executive priority list. But knowing precisely which digital customer...
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